QUESTION: Why is my mobility scooter going slowly?

You can try adjusting the settings or it might just be a matter of learning how to use the controls. If you’ve had your device for a while, it might be an indication that your batteries need replacing.

Remember: there is a weight capacity limit. If the combined weight (including shopping etc.) exceeds this limit, you won’t be getting optimal performance.
If you’ve recently been over a fair number of curbs and potholes or exposed your device to water/ dust, these might have damaged the motor, resulting in slower speeds.